Returns & Exchanges

At The Garlic Farm Isle of Wight, we want you to be completely satisfied with our pungent products; if they don't meet your expectations, we offer a straightforward return process within 28 days of purchase.

Return Process

• 1.
  Contact Our Team

  Email our customer service department with your order number and the reason for your return to obtain a Return Authorization.

• 2.
  Package Your Items

  Carefully pack the unused items in their original packaging to ensure they are not damaged during transit back to the farm.

• 3.
  Ship the Parcel

  Affix the provided return label or address the package to our Isle of Wight farm office, ensuring you obtain a proof of postage.

• 4.
  Receive Your Refund

  Once we receive and inspect the returned goods, we will process your refund or exchange within 7-10 business days.